Standard Operating Procedures (SOPS, formerly ANYA) Type BenefitZoneCommercial LinesCompany OperationsGroup PlansIndividual PlansMedicarePersonal Lines Process Anthem LeadDelinquentsEmployee AddsEmployee Mid-Year ChangeEmployee TerminationRenewals Process Delinquents Process RenewalsDelinquents Process RenewalsDelinquents Process RenewalsWhat can we sell and where?What do clients see when signing an application through Lead Advantage? Process Add a category to My Workzone task listFormating for lead source Process Who handles writing new policies?Voicemail setupUpdating ANYA If you are human, leave this field blank. Submit