Standard Operating Procedures (SOPS, formerly ANYA) Type BenefitZone Commercial Lines Company Operations Group Plans Individual Plans Medicare Personal Lines Process Anthem Lead Delinquents Employee Adds Employee Mid-Year Change Employee Termination Renewals Process Delinquents Process Renewals Delinquents Process Renewals Delinquents Process Renewals What can we sell and where? What do clients see when signing an application through Lead Advantage? Process Add a category to My Workzone task list Formating for lead source Process Who handles writing new policies? Voicemail setup Updating ANYA If you are human, leave this field blank. Submit